This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering
system, and order data. Yahoo! automatically collects order information but
may only use this information in the aggregate. If you accessed this store
through Yahoo! Shopping, Yahoo! also automatically collects information
about your shopping experience. Please see the
Yahoo! Privacy Policy for more
information about how Yahoo! uses this information.October 30, 2008
New River Gourmet, LLC
Our Commitment To Your Privacy
Your privacy is important to us. To better protect your privacy the following notice explains the information we collect, how it is used, how it is safeguarded, and how to contact us if you have any concerns.
What Information Is Collected:
As part of the order process, the following information is collected from shoppers:
Name
Shipping/Billing Address
Email address
Phone number
Credit/Debit Card Information
We Collect Information When You:
Place an order from our catalogs or on our Web site
Make a purchase at one of our retail stores
Return an item or make an exchange
Inquire about our services or products
Subscribe to receive communications from us via email or register for an account on our Web site
Participate in one of our surveys, contests or other marketing events
Request one of our catalogs
Are sent a New River Gourmet, LLC gift
Using the Information We Collect
We collect information that allows us, among other things, to:
Send you catalogs and newsletters and/or communicate promotional offers that may be of interest to you
Process and fill your orders
Contact you regarding the processing of your order
Improve our products and services
Send a catalog to a gift recipient
Information We Share with Others
We may partner with another party to provide specific services for us, such as credit card processing, shipping, promotional or other support services. We will provide contact information necessary for the third party to provide these services for us. These parties are generally not allowed to use personally identifiable information except for the purpose of providing these services.
Remove Your Name From Our Lists At Any Time
If you prefer not to receive catalogs or other communications from New River Gourmet, LLC via U.S. mail or telephone, please email Customer Service or contact us at the address shown above.
Because customer communications are often prepared well in advance of deployment (sometimes several months before the communication is made), you may continue to receive some communications after you send us a request not to use your information. We appreciate your patience during this time.
If you no longer wish to receive email communications from us regarding our site, special offers or services, products, and/or newsletters, you may choose to stop receiving these emails at any time. Information on how to opt out of receiving marketing email is provided in every email, or you may email Customer Service, or you may write us at the address provided above. Please be sure to include your full name, email address, and specifically what type of information you do not want to receive. If you opt out of receiving marketing email, we will continue to send you emails regarding order confirmation and shipment notification when you place an order with us.
Mergers, Acquisitions, and Bankruptcy
In the event of a merger, acquisition, bankruptcy or similar reorganization, information collected by us may be transferred to a third party, successor in interest, or other entity.
Changing or Deleting Information
To update your customer information, please either email Customer Service, contact us at the address above, or, if you have registered for an Account on our Web site, you may also update your customer information by accessing the Account Services section located on the My Account tab at the top of our Web page
Security
We use encryption technologies when transferring and receiving data from you through our site. We also have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you.
Links to Other Sites
Our site may contain links to other sites, over which we have no control. Privacy policies on such linked sites may be different from our privacy policy. We encourage you to review the privacy policy at any site you visit.
Notification of Changes
We may amend this privacy policy from time to time. Changes to the policy will be posted on our website. We encourage you to review our privacy policy periodically, because by visiting our website you agree to accept any such changes.
Conditions of Use
Any dispute over privacy is subject to this Privacy Policy and our Terms of Use.
Questions or Comments?
For questions, comments, or assistance, we invite you to write us at the address provided above or contact us.